Our goal at DoorTech is to provide you with the highest degree of quality service and to build a strong reputation for dependability. Choosing the right technical solution for a specific job is crucial to us, as is delivering the best in every job.
We depend on our customers and are committed to supplying them with high quality products and services that conform to their requirements. Our aim is always to meet or exceed our customers’ expectations.
The Senior Management Team are committed to maintaining compliance with all statutory, regulatory, legislative and contractual requirements. We will provide an internal environment in which our people can become fully involved in achieving the organization’s quality objectives.
Engagement of people
We aim to recruit & retain highly motivated, competent people. Our people are seen as our most important resource. We encourage their full involvement in order to develop their abilities for the benefit of the individual and the company.
We will manage our activities and associated resources as a series of planned processes to produce the right product, at the right time with minimum wastage, while seeking to maximize efficiency. Our individual processes will be structured into a documented Quality Management System.
We are committed to the continuous improvement of the products and services that we provide and to the effectiveness of our Quality Management System. We will set clear quality objectives and monitor our progress towards their successful achievement.
Evidence based decision-making
We will measure our performance in key activities and use the data collected to make informed and effective decisions on how to improve our processes.
An organization and its clients, suppliers and collaborative business partners are interdependent. We will seek to develop mutually beneficial relationships to improve Quality leading to greater reliability, enhanced services and increased efficiency.